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Shipping & Returns


Returns Policy

Refund, Returns and Cancellation Policies:

 

Any Custom or Personalized item is NON REFUNDABLE.

For all other merchandise we will accept returns within 5 days from the date that you receive your order. Returned merchandise will not be accepted beyond 5 days.

Email us at laserlovecreations@yahoo.com for return instructions.

Merchandise must be received in the same condition in which it was shipped. A refund will be issued upon receipt and inspection of the returned item. Shipping charges are not refundable.

Please return item in the original or similar size box that is packed well with original shipping materials...please do not use an envelope or too small of a box to return item, as product WILL become damaged and a refund will not be issued. Return shipping costs are to be paid by customer with the exception of incorrect item shipped.

*** $10.00 RESTOCKING FEE APPLIED TO All RETURNS

 

 

Shipping Information:

All our items are shipped through the US Postal Service either by 1st Class or Priority mail...

All our wood items are made and assembled by us.....so to allow time for assembly and finishing of the product, the item can take up to 10 days to ship after receiving cleared payment - (WEEKENDS and HOLIDAYS EXCLUDED)

 

Our custom apparel also is made when ordered. If we do not have the transfer in stock, please allow between 7-10 working days before shipment....If we are designing what you are requesting, depending on the complexity, please allow up to 2 weeks before shipment.


Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.